Protection and Processing of The Personal Data

DATA PROTECTION FOR ONLINE SHOPPING

 

Why do we use your personal data?
We will use your personal data to manage your purchase online at www.atelierpetitespierres.com by processing your orders and returns via our online services and send you notifications of delivery status or in the event of any problems with the delivery of your items. 

We will use your personal data to manage your payments.

We will also use your data in order to handle complaints and warranty matters for products.

Your personal data is being used to identify you and to  validate your legal age for shopping online and to confirm your address with external partners. 

We want to offer you different payment alternatives and will carry out analysis in order to find out what payment alternatives are available to you, including your payment history and credit checks. 

What types of personal data do we process?
We will process following categories of personal data 

*contact information such as name, address, e-mail address and telephone number

* ID number is Turkish citizen –due to the billing process-
* payment information and payment history
* order information

If you have an Atelier Petites Pierres’ account or we will also process your personal data submitted in relation to the account or membership such as 

* account or membership ID
* shopping history

Who has access to your personal data?
Your personal data that is forwarded to third parties, is only used to provide you with the services mentioned above, companies to validate your address, communication agencies to send you order confirmation, warehouse and distribution suppliers in connection with the delivery of your order. Payment service providers for your payment. Credit reference agencies for identity and credit checks and debt collection agencies.

Please be aware that many of these recipient companies have an independent right or obligation to process your personal data.

What is the legal ground to process your personal data?
The processing of your personal data is necessary for Atelier Petites Pierres to fulfil the service of managing and delivering the order to you.

How long do we save your data?
We will keep your data as long as you are an active customer.

 

 

DATA PROTECTION FOR EMAIL MARKETING

Why do we use your personal data?
We will use your personal data to send you marketing offers, information surveys and invitations through e-mails

In order to optimise your experience of Atelier Petites Pierres we will provide you with relevant information, recommended products, send you reminders of products left in your shopping bag and send you personalised offers. All these great services are based on your previous purchases, what you have clicked on and information you have submitted to us.

What types of personal data do we process?
We will process following categories of personal data 

* contact information such as e-mail address, telephone number and postal code
* gender (if you choose to provide that to us)
* what products and offers you have clicked on

If you have an Atelier Petites Pierres’ account or we will also process your personal data submitted in relation to the account and membership such as 

* name 
* address 
* age
* shopping history 
* how you navigated and clicked on the site

Who has access to your personal data?
Data that is forwarded to third parties is only used to provide you with the service mentioned above, to media agencies and technical suppliers for distribution of physical and digital direct marketing. 

We never pass on, sell or swap your data for marketing purposes to third parties outside the Nuratt Textile LLC and APPDesignLLC

What is the legal ground to process your personal data?
The processing of your personal data is based on your consent when you agree to direct marketing. Except for postal marketing, including catalogues, that will be sent to you based on our legitimate interest.

Your right to withdraw your consent:
You have the right to withdraw your consent for the processing of your personal data at any time and also object to direct marketing.

When you do so, Atelier Petites Pierres won't be able to send you any further direct marketing offers or information based on your consent.

You can opt out from direct marketing by the following means:

* following the instruction in each marketing post
* by editing the settings of your Atelier Petites Pierres account

How long do we save your data?
We will keep your data for direct marketing until you withdraw your consent. 

For e-mail marketing we will consider you an inactive customer if you haven't opened an e-mail within the last year. 

After this time period your personal data will be deleted.

 

DATA PROTECTION FOR ATELIER PETITES PIERRES’ MEMBERSHIP

Why do we use your personal data?
We will use your personal data to create and manage your personal account in order to give you a personalised and relevant experience at www.atelierpetitespierres.com  

We will provide you with your order history, details around your orders and enable you to handle your account settings (including marketing preferences). We will also provide you with easy ways to maintain accurate and updated information such as contact details and payment information.

Furthermore, we will enable you to save items in your shopping bag, offer you size recommendations and enable you to rate and review the products you've purchased from uIn order to provide you with relevant product recomendations www.atelierpetitespierres.com will process your navigation and browsing on our digtal platforms (including website and app), your shopping history and product reviews as well as the data you submitted to us through your account.

What types of personal data do we collect?
We will always process your e-mail address and password that you submit to us when you sign up for www.atelierpetitespierres.com account. 

We will process following categories of personal data if you choose to provide it to us:

  • contact information such as name, address, telephone number 
    * date of birth 
    * gender 
    * country –ID NUMBER if Turkish citizen due to the billing process-
    * account settings

We will process the following categories of personal data if you make a purchase

* order history
* delivery information
* payment history

We will also process the following categories of personal data connected to your cookies

* click history
* navigation and browsing history

Who has access to your personal data?
Data that is forwarded to third parties, is only used to provide you with the services mentioned above, to optimize the website we use, website agencies and analysis tools for product rating.

What is the legal ground to process your personal data?
The processing of your personal data for your account is based on your consent when you create your Atelier Petites Pierres account.

The processing of your personal data provide you with relevant product information is based on our legitimate interest.

Your right to withdraw your consent:
You have the right to withdraw your consent from the processing of your personal data at any time. When you do so your account will cease to exist and Atelier Petites Pierres will not be able to provide you with the services mentioned above.

How long do we save your data?
We will keep your data for as long as you have an active Atelier Petites Pierres’ account. 

You have the right to terminate your account at any time, if you choose to do so your account will cease to exist and you will be considered inactive. We will keep your personal data if there are any legal requirements and if there is an open dispute.

After your account has been terminated your data will be deleted.

Your right to object to processing of your data:
You have the right to object to processing of your personal data that is based on Atelier Petites Pierres’ legitimate interest by contacting atelier@petitespierres.com, Your account will then be deleted and we will not be able to carry out our services to you.

 

 

 

 

 

 

 

Prepared by  T-Soft E-Commerce.